Support
Get in touch
For any question, suggestion or problem: elliott@agoodkeyboard.com
Report a bug
So we can help you quickly, please include:
- The app version (shown in A Good Keyboard's settings) and your iPhone model.
- The screen or the app where the problem happens.
- What you were doing, what you expected, and what actually happened.
- A screenshot or a video if you can — it helps enormously.
Frequently asked questions
The keyboard doesn't show up in my apps, what should I do?
Go to Settings → General → Keyboard → Keyboards → Add New Keyboard, and pick A Good Keyboard. Then remember to enable “Full Access” to get every feature.
Does the app read what I type?
No. Nothing you type is sent to a server. The detail — what is encrypted, what is synced, and why the keyboard asks for Full Access — is on the Encryption and privacy page.
Will I lose my rules when the app updates?
No. Your rules, shortcuts, history and statistics are kept across updates, and even if your subscription ends.